Responsible Gaming

Gaming Should Be Entertainment

At Fair Go Casino Australia, we believe that gambling should only ever be viewed as entertainment, never as a way to earn money or solve financial problems. Like any form of entertainment, it should be enjoyable, affordable, and within your control at all times.

Please gamble responsibly and only spend what you can afford to lose.

Age Verification

In Australia, you must be at least 18 years of age to participate in online gambling activities. We take age verification seriously and reserve the right to request proof of age at any time.

If you are under 18, please do not use this service. Gambling is not suitable for minors and can lead to serious harm.

Warning Signs of Problem Gambling

Please review the following checklist. If you recognise any of these signs in your own behaviour, it may indicate a problem:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money intended for essentials (rent, bills, groceries)
• Hiding your gambling activity from family, friends, or partners
• Feeling anxious or irritable when you're not gambling
• Needing to gamble with increasing amounts to get the same excitement
• Unsuccessful attempts to reduce or control your gambling
• Lying about how much time or money you spend gambling
• Borrowing money or going into debt to fund gambling
• Neglecting work, study, or personal relationships due to gambling
• Experiencing mood swings or emotional distress related to gambling

If you've ticked any of these boxes, support is available and help is within reach.

Self-Help Tools & Responsible Gaming Features

We provide several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're prepared to lose before you stop gambling
• Reality Checks: Receive regular reminders of how long you've been gambling and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from the site if you feel your gambling is becoming problematic
• Session Limits: Set time limits for your gaming sessions

We encourage you to use these tools. Contact our support team for assistance in setting them up.

Support Organisations & Resources

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:

Australia

• Gambling Help Online (National Counselling Service)
  www.gamblinghelponline.org.au
  Free, confidential counselling and support for problem gambling
• Lifeline Australia
  Phone: 13 11 14 (24/7)
  www.lifeline.org.au
• Beyond Blue
  Phone: 1300 224 636 (24/7)
  www.beyondblue.org.au

United Kingdom

• GamCare
  www.gamcare.org.uk
• GamStop (National Self-Exclusion Scheme)
  www.gamstop.co.uk

Canada

• Responsible Gambling Council
  www.responsiblegambling.org

United States

• National Council on Problem Gambling
  www.ncpgambling.org

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Information and support for problem gambling

If You Need Help

Don't suffer in silence. Problem gambling is treatable, and recovery is possible. If you believe you have a gambling problem, please seek help immediately by contacting one of the organisations listed above.

You can also speak with our customer support team about self-exclusion options or responsible gaming features.

Remember: seeking help is a sign of strength, not weakness.